Persuasion- decisions/tactical communication options
The elements of communication:
Communication model
Medium
Receivers
Feedback
The interactive communication model
1. consumers have many more choices available to them.
2. Greater control over which messages they will choose to process.
What is the response: (types of responses)
- Building a long term relationship
- Buying the product
- Building brand awareness
- informing us about product features
- reminding us to purchase the product
- Source credability
- Buliding credabilty
- Source bias
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